Performance against 2020 targets all achieved, including Zero incidents of non-compliance with environmental laws and regulations; Complied with the required Singapore Civil Defence Force (SCDF) – National Company Emergency Response Team (CERT) standard
• Targets for 2021 (in progress): Maintain zero incidents of non-compliance with environmental laws and regulations
• we ensure our due diligence by complying to the relevant environmental laws and regulations such as the Environmental Protection and Management Act and Regulations, the Hazardous Waste Act, the Prevention of Pollution of the Sea Act and the Fire Safety Act. As an e-waste recycler, Cimelia and HLS will support the extended producer responsibility law, that is due to take effect by 2021. It ensures that producers of electrical and electronic equipment in Singapore have their products are collected, recycled or disposed of responsibly when they reach the end of their lifespan. In line with this we will submit reports to NEA on waste collected through Waste and Resource Management System.
• To improve our environmental management and ensure that we are compliant with the various environmental standards, we have implemented internationally recognised standards such as ISO 14001 (Environmental Management Systems), ISO 9001 (Quality Management Systems) and OHSAS 45001:2018 (Occupational Health and Safety). We are also certified under R2:2013 which is responsible recycling standard for effective recycling of electronic waste.
• Productivity Solutions Grants (“PSG”), in particular, is part of NEA’s Environmental Services (ES) Industry Transformation Map (ITM) bid to encourage technological adoption to improve the operational efficiency of the ES industry. The grant covers up to 80% of the qualifying cost, with a cap of $350,000 per company valid till 30 September 2021. With the availability of the grant, HLS applied for the PSG to subsidise their purchase of 3 electric forklifts. HLS managed to get the maximum level support of 80% subsidy and had a grant amount of $90,960.00 approved. The electric forklifts are battery operated, which leads to promoting a cleaner environment with less smoke, dust generation and reduction in noise pollution. Apart, from these direct environmental benefits reaped, indirect benefits also include good branding for HLS, which is useful in achieving ISO standards.

• Attained ISO 45001:2018 certification (HLS) in 2020.

• Achieved 2020 target: Collect 120 tonnes of e-waste from Schneider Electric
• 2021 target in progress: Collect a total of 3,000 tonnes of e-waste by HLS and Cimelia for reporting year 2021
• Mask donation through Boon Lay Community Club: Amid the uncertainty of the COVID-19 pandemic, Enviro-Hub organised mask donation at HLS to distribute 25,000 pieces of masks to low income families through Boon Lay CC. Around 1,250 households benefitted through this initiative. This activity was undertaken with proper safe distancing measures and all regulations were followed.
• In 2020, “Recycling Awareness” programmes that were organised by HLS at Grundfos, NEC and Thales to spread awareness on recycling were put on hold due to COVID-19. In light of the unpredictable working arrangements forsome of our businesses and partnerships, we have amended our 2021 target to collect a total of 3,000 tonnes of e-waste across HLS and Cimelia.

• Achieved 2020 target: Zero incidences of substantiated complaints concerning breaches of customer privacy and losses of customer data.
• 2021 target in progress: Maintain zero incidences of substantiated complaints concerning breaches of customer privacy and losses of customer data.

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